Politique d’expédition

Thank you for shopping with XIANG. Below you will find important information regarding our shipping process.

 

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

 

Shipping Destinations

We offer worldwide shipping. Delivery availability may vary depending on your location and local regulations.

 

Shipping Methods & Delivery Time

Estimated delivery times depend on the destination and shipping method selected at checkout. Typical delivery times range between 7–20 business days. Please note that delivery times are estimates and may vary due to external factors.

 

Shipping Costs

Shipping costs are calculated at checkout and displayed before payment.

We may offer free shipping promotions on selected orders or during special campaigns.

 

Customs, Duties & Taxes

International shipments may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product or shipping price.

 

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

 

Delays & Lost Packages

We are not responsible for shipping delays caused by carriers, customs clearance, or circumstances beyond our control. If your package appears delayed or lost, please contact us and we will assist you as best as possible.

 

Incorrect Address

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

 

Contact Us

For any shipping-related questions, please contact us at:

xiang.life.official@gmail.com